Effective Date: 08-July-2025

We aim to get your Chef Tools to you as quickly and safely as possible.

1. Processing Time

• Orders are processed within 1-3 business days (Monday-Friday, excluding holidays).
• You will receive a confirmation email with tracking information once your order ships.

2. Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• Delivery time depends on your location:
  • Canada: 3-7 business days.
  • United States: 5-10 business days.
  • International: 10-20 business days.

3. Order Tracking
Once your order ships, you will receive a tracking number via email to monitor the delivery status.

4. Issues with Delivery
If your order is delayed or lost in transit, please contact us at support@getcheftools.com so we can assist you in filing a claim with the carrier.